Personal information collected. Hyperlane stores cookies for visitors of our public website in order to identify them for relevant advertising through our third party partners. We also gather anonymous website data from our website visitors via cookies for Google Analytics.
If a visitor registers to Hyperlane, we collect and store personal information, including the full name, company name (if applicable), e-mail address and a mobile phone number for all customers. If a customer decides to pay for the service, we also ask them for billing related information to successfully process the payment request. We never combine personal data of a user with that of gathered for advertising purposes.
Please don't hesitate to contact us regarding any questions you may have regarding the data that is collected and stored with us. Please address your questions to us through firstname.lastname@example.org or send them via post to Hyperlane NV, Kempische Steenweg 293/34, 3500 Hasselt, Belgium.
Security of personal information collected. Hyperlane maintains all personal data collected through industry standard safe mechanisms including, but necessarily limited to encryption of password data as well as API keys, SSL-encryption, passing of credit card information directly to our PCI compliant Merchant Processor and encryption of any collected credit card information.
Third party disclosure of personal data Hyperlane does not disclose any personal data to any third party for any reason, especially for purposes of advertising or partnerships. Hyperlane will comply with requests by law officials under applicable EU/Belgian laws for investigation of criminal complaints or where required by court order.
Access to personal data
Hyperlane customers can access their personal data, including name, company, e-mail, password, address and company VAT number, through the Hyperlane Control Panel. Customers have the ability to change and delete the data on file through the Hyperlane Control Panel, except for the username and password which are required to enter the service in a secure manner. Hyperlane stores all usage data of activities that logged in users perform. This includes, but may not be limited to, what activities are done inside the Control Panel, IP-addresses that the user logs in from and with which user account.
Hyperlane does not store main user passwords that are given upon deployment of servers nor do we request for that information from customers. If you need help in deleting your personal data, please send an e-mail to email@example.com from the e-mail address you registered your account with.
Cookies and advertising
Hyperlane partners with third party advertising networks to display targeted advertising to visitors of our website. To achieve this, we store a cookie for visitors for the purpose of displaying the advertising. The data that is stored and collected is non-identifiable and anonymous. Hyperlane will not seek to match this data with any personal data stored.
Hyperlane will use the customer e-mail addresses on record to communicate of updates and important information regarding the Hyperlane infrastructure in the form of occasional newsletters. Customers have the opportunity to opt out of these e-mails by unsubscribing through the e-mail itself.
Customers shall have the right to opt out of any use of their personal information which is inconsistent with or beyond the scope of the purposes for which it was initially collected. In the event and at the sole discretion of Hyperlane if it is determined that service can no longer be provided without customer acceptance of modified terms, a pro-rated refund of service will be refunded to the customer and the data will be removed as requested.